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I'm
new to downloading, how easy is it to get
started?
You can be downloading within moments.
We'll guide you through the short process, to help you get started.
If you have any questions, simply send us an email and our
support staff will be more than happy to assist
you.
What movies do you have?
The
network has almost every movie in the world.
Stay connected with our millions of satisfied users and find any
movie you're looking for!
I
thought the software was free. Why am I being asked to pay?
The
software is completely free of charge. What you pay goes towards
supporting our technical team and paying for the creation of more
user guides. If you're unsatisfied, you can always cancel your
membership and keep the software.
Is your software Mac compatible?
Yes, we do have software for Mac users.
I
use AOL, will this service work for me?
Our
software is completely AOL-friendly!
If
I have a question, who can I contact?
Our technical staff is available 24/7
to answer all of your questions.
Do
I need a high speed connection, DSL or cable connection?
No.
Faster connections will give you faster downloads, but a standard
dial-up connection will work fine.
How
long does it normally take to download a file?
It
really depends on the speed of your connection. With a regular 56.6
Kbps modem, a three megabyte file will take about seven minutes to
download. Larger files will take more time to download.
How
long will I have to wait to gain access to your website?
We
provide instant access! After joining, your email address will be
added to our database, and an email giving you your account details
will be sent within seconds.
Is my registration secure and confidential?
Your
privacy is very important to us. We'll never share your information
with other organizations or individuals.
Tell me more about your 100% Satisfaction Guarantee
14-day Refund
If
you're ever unsatisfied with your membership, you can simply cancel
with no further obligations. We offer a 14-day refund so you can try
it out without any worries .
Where to now?
If
you're interested, simply click the "CLICK HERE TO GET INSTANT
ACCESS NOW" below to sign up.
What if I cannot find what I'm looking for?
If you
can't find your files, you should try again in an hour or two. Users
are connecting and disconnecting constantly, and it's likely that a
user with what you want will connect sooner or later. Just keep
trying!
When I download, it's often slow.
The
speed of your downloads will vary depending on your connection and
that of your source. The limit is often one or the other.
When I open the software, it does not want to connect to the server.
This
is due to firewall software on your computer blocking the network
traffic. The program cannot connect if your firewall is blocking
access. If you have Windows XP, disable the XP firewall in the
systems settings in the control panel. To do so, simply follow these
directions: 1. Click on the START button (lower left corner of
Desktop). Go: Start, Settings, Control Panel. 2. Double-click
Networking and Internet Connections, and then click Network
Connections. 3. Right-click the connection on which you would like
to disable the Firewall, and then click Properties. 4. On the
Advanced tab, click the box to clear the option to Protect my
computer or network. You don't have to completely disable the
built-in Windows XP firewall. |